Privacy Policy

At GetCarrier LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or submitting information, you consent to the practices described below.

1. Information We Collect

We collect personal information that you provide directly to us when you submit a freight quote request or interact with our website. This information may include:

• Contact Details: Name, email address, phone number, and business information.
• Shipment Details: Origin and destination addresses, freight specifications, and other shipping-related details.
• Payment Information: Billing address and payment method details (if applicable).
• Usage Data: IP address, browser type, and browsing behavior when interacting with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To process your freight quote requests, provide customer support, and manage your shipments.
• Communication: To respond to inquiries, send confirmations, and provide updates regarding your shipments.
• Marketing: To inform you about new services, promotions, or company updates. You can opt out of marketing communications at any time.
• Improvement: To analyze website usage, improve our services, and enhance user experience.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: With third-party carriers, logistics partners, or service providers involved in fulfilling your shipment.
• Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
• Business Transactions: In connection with a merger, acquisition, or sale of all or part of our business.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:

• Secure servers and encryption protocols.
• Regular system updates and security audits.

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and website usage. You can manage or disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: Request access to your data and correct inaccuracies.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt out of marketing communications or data collection for analytics purposes.

To exercise these rights, contact us at sales@getcarrier.com.

7. SMS Terms and Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from GetCarrier LLC, you may receive messages related to the following:

• Appointment reminders
• Shipment updates
• Billing inquiries
• Promotions or offers

Example: “Hello, this is a friendly reminder of your shipment update with GetCarrier LLC. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your shipments or account status.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from GetCarrier LLC in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of any such data, it will be deleted promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: sales@getcarrier.com
• Phone: 605-552-4008
• Address: 8 The Grn State 7362, Dover, DE 19901

Thank you for trusting GetCarrier LLC with your information. We are committed to protecting your privacy and providing transparent services.